CIC0 is a SAP tcode coming under CRM module and BBPCRM component. View some details about CIC0 tcode in SAP.
- CIC0 tcode used for : Interaction Center WinClient in SAP
- Module : CRM-CIC (Interaction Center WinClient)
- Parent Module : CRM (Customer Relationship Management)
- Package : CICA (Interaction Center)
- ABAP Program : SAPMCIC0
Here is some free PDF files that you can download free for your reference.
Download Now
Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CIC0 related transaction codes
| Tcode | Note |
|---|---|
| CIC0 | Interaction Center WinClient |
| CICL | IC WinClient Profile Definition |
| CICO | IC WinClient Profile Definition |
| CRMC_CIC_BROAD | IC WinClient Broadcast Profile |
| CRMM_CIC_APDISPLAY | Display IC WinClient Profile |
| CRM_CIC_TRACE | IC WinClient Memory Trace |
| S_P5C_11000066 | (empty) |
| S_P5C_11000068 | (empty) |
| CICS | Customer Interaction Center |
| CICG | Call Center Profile Maintenance |
| CRMC_ICA_BDC_LOG | Intent Driven Interaction Profile |
| CRMC_IC_EVENT_PROF | Intent Driven Interaction Profile |
| CRMC_IC_EVENT_REP | Intent Driven Interaction Profile |
| CRMC_IC_IDI_PROF | Intent Driven Interaction Profile |
| CCM_SIG_SO10 | Create Signature Text |
Tables in the same package as CIC0
SAP tables in package CICA, which also contains transaction CIC0.
| Table | Description |
|---|---|
| CICCONF | CCM framework screen configuration |
| HRP1260 | DB Table for Infotype 1260 |
| CICCCONF | Call center framework components |
| CICSCHEMA | Hot keys definition for mouse free operations in CIC |
| CICCCONF_T | Customer interaction component text |
| CICCFGTIME | Configuration change time |
| CICFHCASSN | Call center framework hidden component modules |
| CICFSCASSN | Call Center Framework Screen Component Module |
| CICPROFILE | Interaction Center WinClient Profile |
| CICTOOLBAR | CCM Application Toolbar Profile |
| ICPROFILES | Customer interaction center profiles |
| CICPROFILES | Customer interaction center profiles |