CICE is an SAP tcode in package CICA. View some details about CICE tcode in SAP.
- CICE tcode used for : Assignment of Visible Components in SAP
- Package : CICA (Interaction Center)
- ABAP Program :

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Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CICE related transaction codes
| Tcode | Note |
|---|---|
| CICAM | Assignment of Visible Components |
| CICE | Assignment of Visible Components |
| ECHE | Assignment of Visible Components |
| CICQ | Assign Hidden Components to Framewrk |
| CRMC_CIC_SEARCH_CNTR | Maintain Search Components |
| CRM_IC_CMP | IC WebClient Components |
| CICAB | Callback Queue Assignment |
| CICW | CTI Queue Assignment Maintenance |
| CNV_10030_IT_ASSIGN | Assignment of rules to components |
| RECAIC | Icon Assignment |
| WSAO_LKPLC | Assignment of Planning Calendars |
| SURF4 | Survey: F4 Help assignment |
| SURSY | Assignment: application - system |
| CRM_WFD_ASSIGN_REL | Assignment Status Change |
| CACSMD701 | Create Contract Assignment |
Tables in the same package as CICE
SAP tables in package CICA, which also contains transaction CICE.
| Table | Description |
|---|---|
| CICCONF | CCM framework screen configuration |
| HRP1260 | DB Table for Infotype 1260 |
| CICCCONF | Call center framework components |
| CICSCHEMA | Hot keys definition for mouse free operations in CIC |
| CICCCONF_T | Customer interaction component text |
| CICCFGTIME | Configuration change time |
| CICFHCASSN | Call center framework hidden component modules |
| CICFSCASSN | Call Center Framework Screen Component Module |
| CICPROFILE | Interaction Center WinClient Profile |
| CICTOOLBAR | CCM Application Toolbar Profile |
| ICPROFILES | Customer interaction center profiles |
| CICPROFILES | Customer interaction center profiles |