CICAN is a SAP tcode coming under CRM module and BBPCRM component. View some details about CICAN tcode in SAP.
- CICAN tcode used for : Hot key transcation in SAP
- Module : CRM-CIC (Interaction Center WinClient)
- Parent Module : CRM (Customer Relationship Management)
- Package : CICA (Interaction Center)
- ABAP Program :
Here is some free PDF files that you can download free for your reference.
Download Now
Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CICAN related transaction codes
| Tcode | Note |
|---|---|
| CICAN | Hot key transcation |
| SMW_KMS | Key Object Maintenance |
| CNV_20325_TX_STAGR | Mapping Descr. for Stat. key figure |
| AFWKF_PA | Key Figures and Eval. Procedures |
| AFWKF_RA | Key Figures and Eval. Procedures |
| FN_PRODUCT_KEYP_WORK | Change Key Prefix for Product Key |
| BWP0 | Date: Maintain Key Figure |
| BWP3 | Duration: Maintain Key Figure |
| BWP6 | Float: Maintain Key Figure |
| KFM_REPORT_DETAIL | Detail Display for Key Figure |
| IDMIMG | Key Mapping Customizing |
| MDG_ADJUST_IDM | Adjust Key Mapping after Client Copy |
| MDG_ANALYSE_IDM | Search Key Mapping |
| MDG_KM_MAINTAIN | Maintain Key Mapping |
| FAGLSKF | Post Statistical Key Figures(Actual) |
Tables in the same package as CICAN
SAP tables in package CICA, which also contains transaction CICAN.
| Table | Description |
|---|---|
| CICCONF | CCM framework screen configuration |
| HRP1260 | DB Table for Infotype 1260 |
| CICCCONF | Call center framework components |
| CICSCHEMA | Hot keys definition for mouse free operations in CIC |
| CICCCONF_T | Customer interaction component text |
| CICCFGTIME | Configuration change time |
| CICFHCASSN | Call center framework hidden component modules |
| CICFSCASSN | Call Center Framework Screen Component Module |
| CICPROFILE | Interaction Center WinClient Profile |
| CICTOOLBAR | CCM Application Toolbar Profile |
| ICPROFILES | Customer interaction center profiles |
| CICPROFILES | Customer interaction center profiles |