CICAA is a SAP tcode coming under CRM module and BBPCRM component. View some details about CICAA tcode in SAP.
- CICAA tcode used for : Callback Queue Maintenance in SAP
- Module : CRM-CIC (Interaction Center WinClient)
- Parent Module : CRM (Customer Relationship Management)
- Package : CCMA (Interaction Center Components)
- ABAP Program :
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Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CICAA related transaction codes
| Tcode | Note |
|---|---|
| CICAA | Callback Queue Maintenance |
| CICAB | Callback Queue Assignment |
| SM38 | Queue Maintenance Transaction |
| RSA7 | BW Delta Queue Monitor |
| ODQMON | Monitor for Operational Delta Queue |
| CICAC | Callback Component Configuration |
| CRMD_EVENT_CHECK | EH:Callback for Trans.Type/Item Cat. |
| FQZ22 | FI-CA: Callback Data Specifications |
| EWEBIAC_CALLBACK | ISS Initiate Callback |
| IWP_CALLBACK_DEFINE | Define Callback Destination |
| RSSEM_RFC_MDF | Maint. Callback Destinations in MDF |
| CICV | CTI Queue Maintenance |
| CICW | CTI Queue Assignment Maintenance |
| CRMM_IC_SPHQ | CCS SAPphone Queue Maintenance |
| CMWQ | Mobile Client Message Recovery |