CIC9 is an SAP tcode in package CICA. View some details about CIC9 tcode in SAP.
- CIC9 tcode used for : Maintain Script Texts in SAP
- Package : CICA (Interaction Center)
- ABAP Program :
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Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CIC9 related transaction codes
| Tcode | Note |
|---|---|
| CIC9 | Maintain Script Texts |
| CRMMSCRCHECK | CHECK SCRIPT CONSISTENCY |
| /BEV2/91000067 | ED Form Substitution (SAP Script) |
| GRPC_AC_RLCR_REPORT | Script Rule Criteria list |
| ITS_DOCU | ITS SAP Script Documentation |
| WDK_EASY_SCRIPT | WDK easy script creation |
| CRMC_ISE_GRP | Define Script Authorization Groups |
| ST62 | Create Industry Short Texts |
| DSADEV_SHORT_TRANSL | Translation Key DSADEV Short Texts |
| DGTD | DG: Maintain mat-dependent texts |
| DGTU | DG: Maintain mat-independent texts |
| FB18 | Maintain Standard Mail Texts |
| OCD9 | Maintain Valid.group texts |
| OCDB | Maintain D/E form group texts |
| OCDD | Maintain TTy Groups - Texts |
Tables in the same package as CIC9
SAP tables in package CICA, which also contains transaction CIC9.
| Table | Description |
|---|---|
| CICCONF | CCM framework screen configuration |
| HRP1260 | DB Table for Infotype 1260 |
| CICCCONF | Call center framework components |
| CICSCHEMA | Hot keys definition for mouse free operations in CIC |
| CICCCONF_T | Customer interaction component text |
| CICCFGTIME | Configuration change time |
| CICFHCASSN | Call center framework hidden component modules |
| CICFSCASSN | Call Center Framework Screen Component Module |
| CICPROFILE | Interaction Center WinClient Profile |
| CICTOOLBAR | CCM Application Toolbar Profile |
| ICPROFILES | Customer interaction center profiles |
| CICPROFILES | Customer interaction center profiles |