CIC9 is a SAP tcode coming under CRM module and BBPCRM component. View some details about CIC9 tcode in SAP.
- CIC9 tcode used for : Maintain Script Texts in SAP
- Module : CRM-CIC (Interaction Center WinClient)
- Parent Module : CRM (Customer Relationship Management)
- Package : CICA (Interaction Center)
- ABAP Program :

Here is some free PDF files that you can download free for your reference.
Download Now
Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CIC9 related transaction codes
| Tcode | Note |
|---|---|
| CIC9 | Maintain Script Texts |
| CRMMSCRCHECK | CHECK SCRIPT CONSISTENCY |
| /BEV2/91000067 | ED Form Substitution (SAP Script) |
| GRPC_AC_RLCR_REPORT | Script Rule Criteria list |
| ITS_DOCU | ITS SAP Script Documentation |
| WDK_EASY_SCRIPT | WDK easy script creation |
| CRMC_ISE_GRP | Define Script Authorization Groups |
| ST62 | Create Industry Short Texts |
| DSADEV_SHORT_TRANSL | Translation Key DSADEV Short Texts |
| DGTD | DG: Maintain mat-dependent texts |
| DGTU | DG: Maintain mat-independent texts |
| FB18 | Maintain Standard Mail Texts |
| OCD9 | Maintain Valid.group texts |
| OCDB | Maintain D/E form group texts |
| OCDD | Maintain TTy Groups - Texts |