CRM-CIC is a SAP sub-module coming under CRM module and BBPCRM component.Total 381 CRM-CIC tables are stored in our database.View these tables by sub modules wise coming under SAP CRM-CIC.You can also refer SAP CRM-CIC transaction codes from this link
- Module description : Interaction Center WinClient
- Parent Module : CRM
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SAP CRM-CIC Tables
- AFBP : CIM order: Batch print requests
- AFFL : Work order sequence
- AFKO : Order Header Data PP Orders
- AFPO : Order item
- AFSPOPR : Split Operations in an Order Split
- AFSPREL : Relation Between Orders in an Order Split
- AFVC : Operation within an order
- AFVU : DB structure of the user fields of the operation
- AFVV : DB structure of the quantities/dates/values in the operation
- ANLE : Asset Origin by Line Item
- ANLI : Link table for investment measure -> AuC
- ANLK : Asset Origin by Cost Element
- CACCEL : Online BDC transaction accelerator definition
- CCMAC : Loggable activity codes
- CCMACTIONOBJ : Assign transactions to object types - usage restriction
- CCMACTPROF : Loggable activity code group membership
- CCMAC_T : Call center management activity code description
- CCMADKEY : Activity detail logging key
- CCMADKEY_T : Call center detail key logging table
- CCMAUTHPIN : Call center authentication pin attempts table
- CCMAUTHPROF : Call center authentication attributes
- CCMBINREL_CCMA : Object Relationship Service: generic binary links
- CCMCBQPROF : Call center callback - Callback queue profile
- CCMCBQPROFASSN : Call center callback - Assignment of profile to queues
- CCMCBQUES : Call center callback - Callback queue definition
- CCMCBQUES_T : Call center callback - Callback queue description
- CCMCCONT : Component container configuration
- CCMCCONT_T : CCM Component Container Text
- CCMCCPROF : Call center profile
- CCMCLBC : Callback Configuration
- CCMCLBC_T : Call center callback - Configuration table label
- CCMCLBD : Call center callback user options
- CCMCLBS : Call center callback - Whole
- CCMCMPCALL : Actionbox component calls
- CCMCMPCALLPARE : Actionbox component call: external parameters
- CCMCMPCALLPARET : Actionbox component calls: text for external parameters
- CCMCMPCALLPARI : CIC HTML configuration: parameter for internal calls
- CCMCMPCALLPARIT : Actionbox component calls: text for internal parameters
- CCMCMPCALLT : Actionbox component call text
- CCMCMPCALLTYPE : Actionbox component call types
- CCMCMPCALLTYPET : Actionbox component call type text
- CCMCMPCALTPARE : Actionbox component call type: external parameters
- CCMCMPCALTPARET : Actionbox component calls: text for external parameters
- CCMCMPCALTPARI : CIC HTML configuration: parameter for internal calls
- CCMCMPCALTPARIT : Actionbox component calls: text for internal parameters
- CCMCSCONF : Contact search/display configuration
- CCMCSEARCH : Search type to matchcode mapping for CCM contact search
- CCMCSEARCHMAP : Matchcode mapping for CCM contact search
- CCMCTIADMIN : CTI Administration/Policy
- CCMCTIBKEY : Call center telephony control button keys
- CCMCTIBKEY_T : CCM telephony control button key translation
- CCMCTIPROF : CIC Front office function key profile
- CCMCTIQUEUE : Call center queues
- CCMCTIQUEUEASSN : CTI queue assignments
- CCMCTIQUEUE_T : Call center queue texts
- CCMC_ABLOGSYS : Action Box: Logical systems available for remote execution
- CCMC_ABLOGSYSUS : Action Box: Logical systems for remote (user exceptions)
- CCMC_ABTCODES : Action Box: Link applications to Action Box types
- CCMC_ABTYPE : Action Box: Assign possible transaction types
- CCMDNIS : Inbound DNIS display text
- CCMEMAILIBXCONF : Actionbox component calls
- CCMEMAILIBXCONFT : SIC email inbox: configuration text
- CCMEMAILIBXWF : SIC email inbox: workflows to be selected
- CCMHTMLCONF : CIC HTML configuration
- CCMHTMLCONFT : CIC HTML configuration
- CCMHTMLPAR : CIC HTML configuration: external parameters
- CCMHTMLPARI : CIC HTML configuration: parameter for internal calls
- CCMHTMLPARIT : CIC HTML configuration: Text for internal parameters
- CCMHTMLPART : CIC HTML configuration: text for external parameters
- CCMIFIMPL : Classes that implement different modules of the CIC
- CCMIFIMPLNEW : Implementaion of Interfaces in CIC environment
- CCMLOG : Activity log
- CCMLOGD : Activity log details
- CCMMAIL1OCREATE2 : Mail Handling: Communication Type Specific Parameters
- CCMMAILADDRCON2T : Address maintenance
- CCMMAILADDRCONF2 : Address Maintenance
- CCMMAILEXCLUDE2 : Functions to exclude from inbox
- CCMMAILGLOBAL2 : General settings for extended mail inbox
- CCMMAILIBXCONF2 : Mail inbox: Configuration
- CCMMAILIBXCONF2T : SIC email inbox: configuration text
- CCMMAILIBXTYPES2 : Task Communication Methods
- CCMMAILIBXWF2 : IC mail inbox: workflows to be selected
- CCMMAILICONS2 : Icons table for inbox
- CCMOBJKEYS : Information object instance
- CCMOBJLST : List of information objects in a container
- CCMSCRPROF : Script activity profile
- CCMSCRPROFILE : Call center management scripting profile
- CCMSCRVAR : Script variable name
- CCMSEARCH_CNTRL : Search Component (both Search&display and Employee Search)
- CCMSEARCH_RULES : Search Priorities for the Business Partner Search in CIC
- CCMSESSION : Call management sessions
- CCM_INBOX_ACT : Extended CIC E-mail inbox active
- CCM_NAVAREA : CCM Navigation Area Profile
- CCM_NAVAREAT : CCM Navigation Area Profile
- CCM_NAVAREA_VIEW : CCM Navigation Area: Tab
- CCM_NAVAR_VIEWT : CCM Navigation Area Tab Text
- CCM_NAVVIEW : CCM Navigation Area Profile
- CCM_NAVVIEWT : CCM Navigation Area Profile
- CCM_OPCLASSTYPE : Object Provider Service: Class type definition
- CCM_OPCLASSTYPET : Object Provider Service: Class type definition
- CCM_OPFACTORY : Object Provider Service: Class definition
- CDESTBDCFIELD : Online BDC value destination map
- CDESTPID : Online BDC parameter-id preset destination
- CICCCONF : Call center framework components
- CICCCONFVARID : Interaction Center WinClient Component Variants
- CICCCONFVARIDA : Allowed slots for component variant
- CICCCONFVARIDC : Allowed component container variants for component variant
- CICCCONFVARID_T : Customer Interaction Center Component Variant Text
- CICCCONF_T : Customer interaction component text
- CICCCONT : Component container configuration
- CICCCONT_T : CIC Component Container Text
- CICCFGTIME : Configuration change time
- CICCONF : CCM framework screen configuration
- CICCRELATION : Represent relations in CIC framework components
- CICFHCASSN : Call center framework hidden component modules
- CICFSCASSN : Call Center Framework Screen Component Module
- CICPROFILE : Interaction Center WinClient Profile
- CICPROFILES : Customer interaction center profiles
- CICPROFMASTER : Interaction Center WinClient Profile Master
- CICPROFMASTER_T : Customer Interaction Profile Master Text
- CICSCHEMA : Hot keys definition for mouse free operations in CIC
- CICSCHEMAHOTKEY : Hold all avaliable keys
- CICSCHEMAKEYMAP : Hot keys definition for mouse free operations in CIC
- CICSCHEMAOK_CODE : Holds all avaliable OK_CODEs for key re-mapping
- CICSCHEMA_T : Hot keys description for mouse free operations in CIC
- CICTOOLBAR : CCM Application Toolbar Profile
- CICTOOLBAREXCL : CIC Application Toolbar Exclusions
- CIC_RESTART_BUF2 : System table for buffering CIC restart data
- CIC_RESTART_BUFF : System table for buffering CIC restart data
- CIC_TRACE_BUFF : System table for buffering CIC restart data
- CIMAP : Input Sequence for BDC Sessions
- CKBS : Base Planning Object - Unit Costing
- CKBT : Texts for CKBS
- CKKS : Header: Unit Costing (Control + Totals)
- CKKT : Texts for CKKS
- CKPP : Periodic Values for Unit Costing Item
- CKPS : Unit Costing Items
- CKPT : Texts for CKPS
- COKAA : CO Object: Control Data for Variances and Results Analysis
- COMAP : Online BDC output mapping from message table to container
- CPS_PRES : Process Management - Values for Flag in Customizing
- CPS_PREST : Text Table zu CPS_PRES
- CRMC_AGENTPROF : Agentprofile for product proposal
- CRMC_ASSG : Sequence of rules - call list generation, assignment
- CRMC_ASSG_PR : Profile - call list generation, assignment
- CRMC_ASSG_PR_T : Profile descriptions - call list generation, assignment
- CRMC_ASSG_R : Rule ID - call list generation, assignment
- CRMC_ASSG_R_T : Rule descriptions - call list generation, assignment
- CRMC_CIC_ACTMAIN : CIC Transaction comp. configuration
- CRMC_CIC_ACTMAIT : CIC Activity maintenance configuration text
- CRMC_CIC_AM : Alert Modeler profile
- CRMC_CIC_AM_MM : Meta Model (XML template) name
- CRMC_CIC_AM_MM_H : Header: Meta Model (XML template) name
- CRMC_CIC_AM_MM_T : Meta Model (XML template) name
- CRMC_CIC_AM_RM : Rule model - XML template storage for CIC Alert Modeler
- CRMC_CIC_AM_T : Alert Modeler profile description
- CRMC_CIC_AM_TEXT : Hold language dependent texts of rules and functions
- CRMC_CIC_AM_UM : Used model - XML template storage for CIC Alert Modeler
- CRMC_CIC_ASP_A : Client Switch: Application
- CRMC_CIC_ASP_AT : Client Switch: Application (text)
- CRMC_CIC_ASP_C : Client Switch: Configuration
- CRMC_CIC_ASP_CA : Client Switch: Applications Assigned to Configuration
- CRMC_CIC_ASP_CT : Client Switch: Configuration (text)
- CRMC_CIC_ASP_DA : Client Switch: Applications Related to DNIS
- CRMC_CIC_ASP_TP : Client Switch: Application Type
- CRMC_CIC_ASP_TPT : Client Switch: Application Type (text)
- CRMC_CIC_BSERVER : CRM CIC Broadcast Server installation files
- CRMC_CIC_MAILFRM : CRM IC WinClient Standard Responses
- CRMC_CIC_OM_FACT : Class assignment for Object Model Factory
- CRMC_CIC_SLA_PR : CIC SLA profile
- CRMC_CIC_SLA_RC : SLA reason code
- CRMC_CIC_SLA_RCT : SLA reason code text
- CRMC_CIC_TITLE : Possible Gui title codes
- CRMC_CIC_TITLE_T : Possible Gui title texts
- CRMC_IC_WL_F : Agent Inbox: Folder Definition
- CRMC_IC_WL_FDT : Agent Inbox: Profile Texts
- CRMC_IC_WL_FLD : Agent Inbox: Profiles
- CRMC_IC_WL_FT : Agent Inbox: Folder Definition
- CRMC_IC_WL_F_C : Agent Inbox: Folder Config.
- CRMC_IC_WL_S : Agent Inbox: Status Definition
- CRMC_IC_WL_SA : Agent Inbox: Status Assignment
- CRMC_IC_WL_SPT : Agent Inbox: Sel. Period Definition
- CRMC_IC_WL_ST : Agent Inbox: Profile Texts
- CRMC_IC_WL_S_P : Agent Inbox: Selection Period
- CRMC_ISM_IC_BSP : IS-M: IC, BSP Application in IS-M
- CRMC_ISM_IC_BSPT : IS-M: IC, BSP Application in IS-M (Texts)
- CRMC_ISM_LOC : IS-M/AM: CIC Locator Profile Definition
- CRMC_ISM_LOC_STF : IS-M/AM: CIC Locator Layout - Struc. Descrip. Single Field
- CRMC_ISM_LOC_STR : IS-M/AM: CIC Locator Layout - Structure Description Node
- CRMC_ISM_LOC_T : IS-M/AM: CIC Locator Profile Definition - Text Table
- CRMC_ISM_L_BILL : IS-M/AM: Billing Preassignment in Locator
- CRMC_ISM_L_DEST : IS-M: Logical System - Locator Data Selection
- CRMC_ISM_L_ORD : IS-M/AM: Sales Document Preassignment in Locator
- CRMC_ISM_L_ORD_T : IS-M/AM: Locator Sales Document Preassignment
- CRMC_LOCPERIOD : Assignment period to locator
- CRMC_SCHED_R : Rule ID - call list generation, scheduling
- CRMC_SCHED_R_T : Scheduling rule text - call list generation
- CRMC_S_APPL : search application within the locator
- CRMC_S_PROFILE : search profile within the locator
- CRMC_S_PROFILE_T : search profile within the locator: text
- CRMC_WLA_STDST : Standard search type profiles
- CRMC_WLA_STDSTT : Standard search type profiles texts
- CRMC_WLA_STYPES : Search types
- CRMC_WLA_STYPEST : Search type texts
- CRMD_CIC_PR_BW : CRM CIC Profiles list
- CRMD_CIC_PR_LANG : CRM CIC Profiles list
- CRMD_CIC_PR_TMP : CRM CIC Profiles list
- CRMD_CIC_PR_TMPL : CRM CIC Profiles list
- CRMD_CIC_SLA_BRL : CIC SLA: Object Relationship Service order/SLA object
- CRMD_CIC_XML : Data in XML format
- CRMD_ISMAM_BILL : IS-M/AM: Billing Doc. No. (Selection Method for Search Help)
- CRMD_ISMAM_COA : IS-M/AM: Contract Number (Selection Method for Search Help)
- CRMD_ISMSD_BILL : IS-M/SD: Billing Document (Sel. Method for Search Helps)
- CRMD_ISMSD_CMPL : IS-M/SD: Complaint (Selection Method for Search Helps)
- CRMD_ISMSD_ORDIT : IS-M/SD: Order Item (Selection Method for Search Helps)
- CRMD_ISM_DOC_NO : IS-M/AM: Sales Document Number (Sel. Method for Search Help)
- CRMS_CIC_BROAD : profile for broadcast components
- CRM_CIC_DEFWS : Default Workspace Profile
- CRM_CIC_DEFWSSL : Default Workspace Profile Slot
- CRM_CIC_DEFWSSLT : Default Workspace Profile Slot Text
- CRM_CIC_DEFWST : Default Workspace Profile Text
- CRM_CIC_EDCONF : email editor profiles
- CRM_CIC_EDCONF2 : Editor profiles
- CRM_CIC_EDCONF2T : email editor profiles
- CRM_CIC_EDCONFT : email editor profiles
- CRM_CIC_ED_AD : SIC editor: agent identities
- CRM_CIC_ED_ADR : SIC editor: agent identities
- CRM_CIC_ED_ADT : SIC editor: agent identities
- CRM_CIC_RESTART : IC Restart: set time and memory
- CSRCCONSTANT : Online BDC constant value source map
- CSRCCONTAINER : Online BDC container value source map
- CSRCFCALL : Online BDC function call value source map
- DRAD_PORDER : Attributes for Links: Document to Production Order
- EBACONTXT : Call Context
- EBACONTXTT : Call Context - Text Table
- EBAPRES : Object Presentation: SAP Standard
- EBAPRESC : Object Presentation: Customer Definitions
- EWFCAL : Front Office Call
- EWFCALT : Front Office Call: Text
- EWFCON : Front Office Configuration
- EWFCONT : Front Office Configuration: Text
- EWFFND : Front Office Configuation Determination
- EWFGRU : Front Office Call Group
- EWFGRUT : Front Office Call Group: Text
- EWFPAR : Front Office Configuration: Call Parameter
- EWFPART : Front Office Configuration: Call Parameter: Text
- EWFTRA : Front Office Call: Data Flow
- FAPW : Index of production-/issuing plant for production order
- FTIND : Missing parts index
- HRP1260 : DB Table for Infotype 1260
- ICPROFILES : Customer interaction center profiles
- KALC : Material Quantity Calculation - Formulas
- KALT : Material Quantity Calculation: Header
- ONRAN : Object number index for system
- ONRAO : Object Number Index (Reconciliation Object)
- ONRBP : Object number index: Business process
- ONRDO : Object number index for documents
- ONRFS : Object number index for commitment funds center
- ONRHP : Object number index for process manufacturing hierarchy
- ONRKL : Object Number Index, Cost Center/Activity Type
- ONRKS : Object Number Index, Cost Center
- ONRO2 : Refer KBED internal object number back to KBED
- ONROF : Object number index for production resource order
- ONROK : Object number index for material component/reservation
- ONROR : Object Number Index, Order
- ONROS : Object number index for order sequence
- ONROV : Object number index for order process
- ONRPD : Object number index for project
- ONRPR : Object number index for project structure element
- ONRQA : Object number index for quality message - measures
- ONRQB : Object number index quality message - immediate measures
- ONRQM : Object number index for quality message
- ONRVB : Object number index for sales document item
- ORDCOM : Communication control Operation download
- ORDLY : Table of delays for production order
- PLFT : Process Instructions
- PLFV : PI Characteristics/Sub-Operation Parameter Values
- T024F : Production scheduler
- T354A : Define business operation for authorization check
- T354B : Business transactions for authorization check
- T354S : Set parameter for calling master data transactions
- T354T : Transaction branching by dynpro field
- T370B : Technical object authorization group
- T370B_T : Language-dependent texts for authorization group
- T370C : ABC indicator for technical objects
- T370C_T : Language-dependent texts for ABC indicator
- T370K : Type of technical object
- T370K_T : Language-Dependent Texts for Object Type
- T370L : Default value type for start transactions (two-character)
- T370M : Category default value for start transactions
- T399U : Control: General PM/SM settings
- T399W_T : Maintenance plan category descriptions
- T399X : Parameters dependent on order type
- T441C : Profile - availability check
- T441CT : Texts for Profile "Display Availability Check"
- T490 : Transactions PP - orders - order category
- T496B : CIM order: Assigning document types to reference doc. types
- T496D : CIM: Destination/lists/spool parameters per user/plant
- T496F : CIM order: Form description of the list
- T496K : CIM order: Entity table of possible table identifiers
- T496N : CIM order: List descriptions
- T496P : Print PP documents: Determination of output device
- T496R : Print PP shop papers: Report control
- T496T : Print PP shop papers: Transaction control
- T496V : PP Print: Default Value for Printing Online or Background
- T496Z : CIM order: Table-controlled table access
- TAPRF : Cap. inv. measure profile for AuC and dep. simulation
- TC32 : Assigning subscreen to processing location
- TC34 : Allocating operation to object type for the check routine
- TC62 : Sequence of detail screens when processing header externally
- TCMES : Settings for External Scheduling of Order
- TCO01 : Sequence/operations control in logicstics orders
- TCO03 : CIM order: Texts for TCO01, Description of order categories
- TCO04 : Table for controlling the screen sequence group
- TCO05 : CUA status depending on panel, trans. type, funct. type etc.
- TCO06 : Exclusive functions for PP orders
- TCO09 : CIM order: Text IDs of objects in orders
- TCO10 : Valuation variant for order costing
- TCO11 : Control table for production orders - availability check
- TCO12 : Control table production orders - stock determination
- TCO36 : PP orders: Control table for calling up pop-up windows
- TCO41 : CIM order: Default values for generating operations
- TCO43 : PP-SFC Order Profile
- TCO43T : Description of production scheduler profile
- TCO60 : Sequence keys for input facility and verification
- TCO61 : Sequence key for PP orders
- TCO62 : Defining screen sequences for input facility and verificatn.
- TCO63 : Sequence of detail screens when maintaining components
- TCOAF : Profile order progress report
- TCOAFT : Texts for order progress report
- TCOAOB : Profile order progress report: Displayed fields objects
- TCOAOBT : Profile order progress report: Displayed fields objs (Text)
- TCODB : Database fields development class CO per order category
- TCOF : Profile for missing parts info system
- TCOFF : Profile for Missing Parts Info System: Displayed Fields
- TCOFFT : Texts for Missing Parts Info System: Displayed Fields
- TCOFG : Profile for missing parts info system: criteria for grouping
- TCOFGT : Texts for Missing Parts Info System: Criteria for Grouping
- TCOFK : Texts for functions in milestones/trigger points
- TCOFS : Profile for Missing Parts Info System: Sort Criteria
- TCOFST : Texts for Missing Parts Info System: Sort Criteria
- TCOFT : Texts for Missing Parts Info System
- TCOKO : Constants for PP orders
- TCOKT : Account assignment categories for order
- TCOP : Field selection profile
- TCOPS : Field selection profile
- TCOPSFI : Ranges for Fields in Table TCOPS
- TCOPT : Description of Profile for Field Selection
- TDUMMY : Dummy structure of a table for READ with VERSION
- TK180 : Default Values per Transaction (Screen Sequence Control)
- TKKA1 : Check Table of RA Key for Credit/Debit Results Analysis
- TKKA2 : Control/Assignment Table for Credit/Debit Results Analysis
- TKKA3 : Text Table for RA Key for Credit/Debit Results Analysis
- TKKAA : Check Table for Results Analysis Key of RA for Orders
- TKKAB : Posting Rules for Results Analysis Data
- TKKAD : Text Table for Results Analysis Keys of Order Results Analys
- TKKAJ : Text Table for Results Analysis Versions
- TKKAK : Calculate Capitalization Value of Capital Investment Measure
- TKKAL : Entity Table for RA Versions for Assets Under Construction
- TKKAP : Results Analysis Versions for Results Analysis
- TKKAR : Rule Table for Results Analysis Update
- TKKAS : Control Table for Results Analysis
- TKKAS_CONV : Copy of TKKAS
- TKKAT : Text Table for Results Analysis Versions
- TKKAX : Line IDs for Results Analysis for Orders
- TKKAY : Text Table Line IDs for Results Analysis for Orders
- TKKAZ : Assignment Table for Results Analysis
- TKKEA : Unit Costing Types
- TKKEP : Unit Costing Price Elements
- TRUG : Reason for variances in completion confirmations
- TRUGT : Text describing the reason for a variance in a confirmation
- TSCHEDULEPARAM1 : Scheduling Parameter 1
- TSCHEDULEPARAM1T : External Scheduling Texts for Parameter 1
- TSCHEDULEPARAM2 : Scheduling Parameter 2
- TSCHEDULEPARAM2T : External Scheduling Texts for Parameter 2
- TSCHEDULEPARAM3 : Scheduling Parameter 3
- TSCHEDULEPARAM3T : External Scheduling Texts for Parameter 3
- TXPR1 : XPRA control - missing parts info system
- WSCONTENT : Workspace Content (Unit Costing)
- WSFOLDERS : Workspace Folders - Unit Costing
- WSUSER : User-Dependent Workspaces
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