Phone Table in SAP

• CRM_CCS_CALLS
  Table for CRM CMS Simulator - Phone Call
  Table Type : TRANSP
  Package : ICI_CMS_SIMULATOR
  Module : CA-GTF-IC-CHA
• ICI_CCS_CALLS
  Table for CCS Simulator - Phone Call
  Table Type : TRANSP
  Package : ICI_CCS_SIMULATOR
  Module : CA-GTF-IC-CHA
• SRSRVCHNL
  Table for Routing Server: Channels (Phone Calls, E-Mails, Fax, ...)
  Table Type : TRANSP
  Package : SBCOM_ADMIN
  Module : BC-SRV-COM

• /SAPHT/DRM_PHONE
  Table for DRM Phone Table
  Table Type : TRANSP
  Package : /SAPHT/DRM02
  Module : IS-HT-DRM
• AICONTACTPHONE
  Table Data element for Contact phone
• CRMT_CIC_PH_IN_PROCESS_TYPE
  Table Data element for Transaction type for phone interaction
• SP_RQ_TYPE
  Table Data element for SAPphone: Request Type (Phone Call, E-Mail, Fax, ...)
• GRAC_PHONE_NUMBER
  Table Data element for Phone Number
• ICL_CCEVENTTEL
  Table Data element for Coordinator phone number
• ICL_PART02
  Table Data element for Address Key for Preferred Phone (NOT USED)
• ICL_PART03
  Table Data element for Preferred Phone Number ID (NOT USED)
• ISTTEL_K_LEAD
  Table Data element for Leading Phone Number Indicator
• TELFP
  Table Data element for IS-M: Home Phone Number
• TELWF
  Table Data element for IS-M: Mobile Phone Number
• ISPHANDY
  Table Data element for IS-M: Mobile Phone Number
• J_3RF_TP_PHONE
  Table Data element for Phone number

Phone related terms

Definitions

SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.

Like most other software, SAP also using database tables to store the data. In SAP thousands of tables are there to store different data. A table contains several fields and some of the fields will be key fields.