Sales in SAP CRM deals all the activities related to the Sales processes. It helps the organizations for planning, analyzing and executing the sales processes. Here is a list of main processes that SAP CRM Sales dealing with
- Sales Planning and Forecasting
- Account and Contact Management
- Territory Management
- Activity Management
- Opportunity Management
- Quotation and Order Management
- Contract Management
- CRM Incentive and Commission Management
- Sales Management for Residential Customers
- Sales Management for Commercial and Industrial Customers
- Sales against Contract
- Contracts and Chargeback for Pharmaceuticals
- Value-Based Detailing for Pharmaceuticals
- Intellectual Property Management for the Media Industry
Each of these processes is self explainable that you can understand its functions.
Also Read : SAP CRM Overview