CICAK is a SAP tcode coming under CRM module and BBPCRM component. View some details about CICAK tcode in SAP.
- CICAK tcode used for : Output Mapping in SAP
- Module : CRM-CIC (Interaction Center WinClient)
- Parent Module : CRM (Customer Relationship Management)
- Package : CICA (Interaction Center)
- ABAP Program :

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Definitions
What is SAP ?SAP is the short form of Systems, Applications & Products in Data Processing. It is one of the largest business process related software. This software focused on business processes on ERP & CRM.
What is transaction code in SAP?Transaction code shortly known as tcode, is a shortcut code to access different functional areas in SAP. It avoid users from long menu path to reach a report. Instead of that users can type the corresponding transaction code and press enter, the corresponding SAP page will load. It’s a good practice to remember or note down the transaction codes that we need to use in our regular work.
CICAK related transaction codes
| Tcode | Note |
|---|---|
| BBP_OUTPUT | Output Screen |
| BBP_PPF | Output Control Purchase Order |
| BBP_TRIGG | Output Actions |
| BBP_TRIGG_CTR | Output Contract |
| BBP_TRIGG_ERS | Output ERS Document |
| BBP_TRIGG_INV | Output Invoice |
| BBP_TRIGG_MEN | Output Document |
| BBP_TRIGG_PO | Output Control Purchase Order |
| CCV2 | Change Output: Document Management |
| CMD1 | Create Output: Direct Procurement |
| CMD2 | Change output: Direct procurement |
| CMD3 | Display Output: Direct Procurement |
| NACO | Conditions for Output Control |
| NACR | WFMC: Maintain Output Condition Rec. |
| NACS | WFMC: Assign Output Type Access Seq. |
Tables in the same package as CICAK
SAP tables in package CICA, which also contains transaction CICAK.
| Table | Description |
|---|---|
| CICCONF | CCM framework screen configuration |
| HRP1260 | DB Table for Infotype 1260 |
| CICCCONF | Call center framework components |
| CICSCHEMA | Hot keys definition for mouse free operations in CIC |
| CICCCONF_T | Customer interaction component text |
| CICCFGTIME | Configuration change time |
| CICFHCASSN | Call center framework hidden component modules |
| CICFSCASSN | Call Center Framework Screen Component Module |
| CICPROFILE | Interaction Center WinClient Profile |
| CICTOOLBAR | CCM Application Toolbar Profile |
| ICPROFILES | Customer interaction center profiles |
| CICPROFILES | Customer interaction center profiles |